Derek Bridge

Department of Computer Science,
University College Cork



Consult a guru

Steve Krug: Don't Make Me Think: A Common Sense Approach to Web Usability (2nd edn.), New Riders Publishing, 2006

Krug's three laws of usability

  1. Don't make me think!
  2. It doesn't matter how many times I have to click, as long as each click is a mindless, unambiguous choice
  3. Get rid of half the words on each page, then get rid of half of what's left

Krug's three facts of life

Krug's advice

Decreasing goodwill

Increasing goodwill

Krug's questions to ask about navigation

If your guesses don't check out or if you have to think, then Krug's advice has been violated

Krug's questions to ask about home pages

Some web sites

Consult a guru

Jakob Nielsen:

Consider (Nutritional Science and Physics for prospective students)